"12345" governments serve call sign center to have five main functions

Representative director in the call sign center introduces, "12345" governments serve call sign center to have five main functions.On being to consult function, consult to the crowd is general, immediately accept, immediately reply;Two is to complain function, complain to carry on hot-line to accept to crowd is every variety, turn to do in time, director, attain each and every item to contain implementation, everything has echo;Three is to help function, to the crowd is medical first aid, public order, and fire fight...etc. social salvage request, contact a related section in time, provide to meet an emergency service in momentary;Four is a report to fix function and reflect to the crowd concerning each kind of reports, such as water, electricity and spirit, house...etc. to fix a request, register in the volume, and contact department concerned solution in time;Five is a comprehensive service function, mainly accept hot-line service working talent each kind of service request inside the scope.